When it’s time to assess the overall effectiveness of your organization, the typical KPIs reviewed are:
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Financial performance
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Customer satisfaction
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Team engagement
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Ability to increase capacity
The common denominator in all these measures is the people on your team.
The most effective way to improve in any area of your organization’s performance is to grow your people. The reason why most organizations fall short of achieving their goals is they don’t implement an intentional strategic plan for employee growth.
You can increase performance by addressing three areas to develop a more effective team.
Unity in the Workplace
The sense from the whole team of collective ownership is important. Your strategy (or lack thereof) in how feedback is encouraged throughout your organization plays an important role in achieving better outcomes with your KPIs. If there isn’t a free flow of information and dialog, it could lead to disruption and inefficiencies.
Understand and Embrace Communication Diversity
We all communicate differently. You may have sent members of your management team to communication training, but have you considered improving the understanding of communication differences throughout your entire team? When your team takes an assessment like The Maxwell DISC Personality Indicator Report they gain insight on not only their style but also appreciate and understand the strengths and weaknesses of others.
Continued Skills Assessment and Learning
In an ever-increasingly competitive marketplace, knowing and understanding what skills are necessary to fill any given role. Sometimes roles change or evolve. An effective training program is beneficial to determine which members of your team can build on the skills they need to succeed. Through training programs, you’ll be able to tap into the talents and enthusiasm of your team-members because when they succeed in their role, the whole organization succeeds.
As you’re doing your year-end review, take some time, and think about whether you have a strategic plan to grow your people and grow your organization.
Your organization is unique, and your people need a strategy that is designed just for them. Your time is valuable. Contact me to inquire about how to design a strategy to help you get the results you’re looking for.
